# Onboarding & KYC

1. **What to expect during onboarding and KYC at 0xequity?**

Here's a breakdown of what to expect during our onboarding and KYC (Know Your Customer) process:

For individual investors, the process is very simple and streamlined. You'll need to provide:

* Basic personal information
* Valid ID verification (driver's license, passport, or national ID)
* The wallet address associated with your wXEFR tokens
* Completion of required legal agreements

Our user-friendly UI guides you through each step. The system even auto-populates legal forms for your convenience.

2. **How long does it take for 0xequity to Review & Approve KYC?**

Once you submit your onboarding materials, you'll receive an email notification upon completion of the review. You can also check the status anytime by logging into your 0xequity account. If your account shows successful submission and you haven't heard back after 2 weeks, reach out to our support team at <support@0xequity.com>

3. **Do KYC's get rejected and for what possible reasons?**

Beyond verifying your eligibility based on our geographical restrictions, we also screen applicants against prominent sanction lists. Anyone flagged will be unable to complete onboarding. 0xequity reserves the right to accept/reject KYC's based on several factors due to legalities involved.

4. **I made a mistake during the KYC process. How do I go rectify?​**

Unfortunately, currently, due to security protocols, you cannot navigate back within the onboarding process. If you make a mistake, you'll need to restart. Feel free to contact us at <support@0xequity.com>, and our team will assist you in resetting your application.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.0xequity.com/faq/onboarding-and-kyc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
